Support

FAQ

What about digital prints?

If you wish to purchase a digital print you can contact me and I will email you a watermarked version so you can view it full size. If you are happy with this, you can then go ahead and place your order. You will receive your signed print in the post within 5-7 days. International orders may take up to two weeks. You may request a certain paper type in regards to weight and finish for your print.
What happens is the Artwork is damaged on arrival?

You will be fully refunded. Artwork must be returned 2 weeks from the date you received it. Just contact me and I will email you the return label so that you do not carry the cost of shipping.
What if I am not satisfied with my custom painted Wera artwork?

You will be emailed a watermarked and copyrighted photo of your Wera Artwork. If you are not satisfied with the Artwork, then you do not have to approve it and pay. You are charged a total of 35 euro for the design sketch and consultation.
What does "original artwork" mean?"

It means plain and simply that this artwork is one of a kind and no replicas or copies will or have been made. If you purchase a painting that is featured as an image on my website and you do not it on display to the public, I will remove it on request.